Terms and Conditions

Booking

All bookings should be made directly with Vista Myanmar Travels & Tours Co., Ltd. In Yangon, Myanmar.

Tour Rate

All tour rates are quoted as net rates in US dollars and subject to change without notice.

Payment

Tours are booked and confirmed only on receipt of a 30% deposit payment of total tour price ( There are, however, some exceptions of suppliers and operators who request a deposit of up to 50%). This deposit forms part of the final payment. Full payment must be made no later than thirty (30) days ( or 45 days according to the suppliers’ payment policies ) prior to the arrival of the clients by bank remittance to our bank account at Myanma Investment and Commercial Bank. If full payment is not received accordingly, the company reserves the right to forfeit the deposit & cancel the reservation.

Cancellation and Refund

Cancellation fees are usually worked out on the day of the written notice is received. We are very flexible about cancellation policy on all bookings till last minute. But in Myanmar, the cancellation policy of hotels vary from one to another Strict cancellation and deposit policies apply for bookings of river cruises, and some luxury hotels. So, please be noted the action of cancellation charges will be carried out according to the hotels’ cancellation policy.

No refunds are given :

  • for lost travel time or substitution of facilities
  • for itineraries amended after departure
  • for circumstances arising beyond the Company’s control, necessitating alternative arrangements being made to ensure the safety and/or further participation and enjoyment of your program
  • for unused tickets; transportation, sightseeing tours, accommodation, meals or other services, both in part and full, after the commencement of travel.

Group Discount

Tour leader of a 16-member-group will be complementary subject to a maximum limit of two members per group.

Guide Service

All transfers and sightseeing tours are escorted and accompanied together with experienced guides.

Responsibility

Vista Myanmar Travels & Tours Co., Ltd. is the agent for the passenger in regard to travel whether by railroad, motorcar, motor-coach, boat, airplane or any other means of transport and assume no liability for injury, damage, loss, accident, delay or irregularity. There is no responsibility for losses or additional expenses due to accident, delay or changes and other unexpected causes such as sickness, weather, strike etc. The company also reserves the right to modify or reverse the original programmes in the interest of the clients. It may substitute flights with train/coach services when deemed necessary due to circumstances unforeseen or beyond its control. However, Vista Myanmar Travels & Tours will always make full endeavors to keep up the original tour programmes and arrangements. While every effort is undertaken to provide tour arrangements exactly as per itineraries, additional expenses incurred due to delays, accidents, natural disasters, political actions and unrest, must be borne by the traveller. Programs, prices, services and conditions are based on those valid at the time of booking and are therefore subject to change without advance notice before or during the tour. Participation in our tours implies the client’s agreement to the above conditions.

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